Shipping Policy

*Shipping charges are nonrefundable.

Standard Shipping 

All orders shipped within the continental US over $100 will receive free standard shipping. Orders shipped via standard shipping will be processed within 2-3 business days and will be received within 5-7 business days. The cost for standard shipping on orders under $100 will be calculated at checkout. 

"Please note that shipping time is estimated after your order has been shipped and not from the time of order"

Although we provide estimates for the shipping time Le'Ethan cannot guarantee your order will arrive within the quoted timeframes. We process and ship within the aforementioned timeframes. We do not ship on Sundays and Holidays.

Tracking Information

Once your order has been shipped, we will email you the tracking information. If you do not receive the email within 3 business days, please check your spam or junk mail folders. if you still did not receive it email us at nikisha.ashley@shopleethan.com and we will provide you with the shipping information.

Lost Packages

If your package is lost or stolen, we will open an investigation with the shipping carrier. Please note that this will take up to 2 weeks to complete. Once completed, if it is determined that your order was lost in transit or delivered to the wrong address (different to the one provided at checkout) we will replace your item/s. If we cannot replace the item/s we will issue a refund. On the other hand, if it is determined that the package was delivered to the correct address (the one provided during checkout), we will not be able to issue a refund or replacement.

Le'Ethan is not responsible for products marked as delivered by USPS or UPS. It is the customer's responsibility to ensure that the correct shipping address is entered at checkout. If a package is returned due to an incorrect or undeliverable address, you (the customer) are responsible for contacting us and paying the full shipping cost for your item/s to be reshipped.

"Please ensure that the shipping information is correct before completing your order"